An order management system (OMS) is a digital tool that streamlines businesses to handle sales orders from sales placement through delivery execution.
It integrates fulfillment management across diverse sales marketplaces to support accurate visibility into customer processing throughout the complete process.
An OMS allows organizations administer the comprehensive order lifecycle optimally, from the instant a purchaser submits an order to its successful execution and any return.
It automates inventory management by generating real-time insights on order management system oms stock quantities and order history, allowing firms to optimize their shipping approaches and improve customer service.
An effective OMS order management system integrates with other company systems like online store order management system platforms, warehouse management systems, ERP software, and logistics carriers to support a cohesive order fulfillment operation from initiation to completion.